Frequently Asked Questions
Have a plumbing-related question? We have the answer. Browse these FAQs and give us a call today for more information.
- Straight Answers, No Upsell
- Licensed & Locally Owned
- Upfront, Honest Pricing
Request a Call Back
Same-day estimates during business hours. No call-out fee.
24/7 Emergency Service
Plumbing problems don't wait for business hours. From burst pipes to clogged drains, our team is ready round-the-clock to handle your emergencies.
Certified Safety & Quality
As an OSHA 30 certified company, we prioritize safety and excellence. Our technicians are licensed, bonded, and insured for your peace of mind.
Upfront Pricing
No hidden fees, no surprises. We provide clear, guaranteed pricing upfront so you know the exact cost before any work begins.
Guaranteed Workmanship
We stand by our work with a 2-year workmanship warranty, complemented by manufacturer warranties on the high-quality brands we install.
Ask about 10% off for veterans, military, and first-time customers.
Quick Facts About Us
Custom Fit Plumbing has proudly served Southwest Ohio and Richmond, IN since 2015. With over 50 years of combined experience among our technicians, we bring knowledge and expertise to every project, from small repairs to large-scale installations.
Why We Are Best
Every job comes with clear, contract-guaranteed pricing upfront, plus a 2-year workmanship warranty backed by manufacturer warranties on the brands we install.
Same-Day Estimates
Get a free estimate the same day you call, with no call-out fee during business hours. No waiting, no hidden fees.
Financing Available
Expert repairs made affordable. We offer flexible financing, plus 10% off for veterans, military, and first-time customers.
Timely Services
Fast response times for every job. We arrive on schedule to solve your plumbing issues right the first time.
General Questions
Have a plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information.
Custom Fit Plumbing has proudly served Southwest Ohio and Richmond, IN since 2015. With over 50 years of combined experience among our technicians, we bring knowledge and expertise to every project, from small repairs to large-scale plumbing installations. Homeowners can trust that they're working with experienced professionals committed to quality and reliability.
Yes, we provide 24/7 emergency plumbing services to handle unexpected issues promptly. From burst pipes to severe clogs, our team responds quickly to minimize damage and restore functionality. We understand that plumbing emergencies can be stressful, so our goal is to provide fast, efficient, and professional solutions.
Absolutely, we work with both traditional and tankless water heaters to ensure you have reliable hot water. Our services include installation, repair, and routine maintenance for leading brands like Rheem and Navien. We also offer expert advice on choosing the right water heater for your home and lifestyle.
Yes, we provide comprehensive water treatment solutions to improve water quality throughout your home. Our team can install filtration systems, softeners, and purifiers tailored to your specific water needs. We assess your water conditions and recommend solutions that protect your family and appliances.
We offer full septic services, including tank inspections, leach field repairs, and complete system replacements. Regular maintenance and prompt repairs can prevent costly damage and ensure your system operates efficiently. Our team has the tools and experience to handle both routine and complex septic issues.
Our team installs and services a wide range of plumbing appliances, including dishwashers, garbage disposals, and water heaters. We ensure each appliance is properly connected, leak-free, and operating at peak performance. From faucet installations to full appliance replacements, we take a meticulous approach to every job.
We combine years of experience, advanced tools, and a dedication to customer satisfaction to stand out in the plumbing industry. Every technician is licensed, bonded, and insured, with OSHA 30 training to ensure safety on every job. We focus on clear communication, reliable service, and high-quality workmanship in every project we take on.
Browse FAQs by Service
Looking for something more specific? Each of our service pages has its own detailed FAQ section.
Still Have Questions?
Free estimates with no call-out fee during business hours, honest pricing, and a 2-year workmanship warranty. Serving Eaton, OH, Preble County, and Richmond, IN.
(937) 340-4441